Privacy Policy
Controller: Cleansevralive, Asemakatu 39, 90100 Oulu, Finland.
Contact emails (plain text): info@cleansevralive.world, contact@cleansevralive.world, support@cleansevralive.world, help@cleansevralive.world.
This notice explains how we collect and use personal data when you visit our website, place orders, or contact us. It follows the EU General Data Protection Regulation (GDPR), applicable Finnish law, and related ePrivacy guidance.
Last review: .
1. Categories of personal data
We may process identifiers and contact details (name, email address, phone number where provided), order data (items, payment references supplied by our payment partners), technical data (IP address, browser type, device type), cookie identifiers as described in the Cookie Policy, and the content you send through forms or email.
2. Purposes and legal bases
| Purpose | Legal basis (GDPR) |
|---|---|
| Deliver products and manage warranties or complaints | Performance of a contract (Art. 6(1)(b)) |
| Fulfil accounting, tax, and customs duties | Legal obligation (Art. 6(1)(c)) |
| Secure the website, prevent fraud, and monitor misuse | Legitimate interests (Art. 6(1)(f)), balanced against your rights |
| Analytics and marketing communications where you opt in | Consent (Art. 6(1)(a)) |
3. Storage duration
Order documents are kept for the period required by Finnish bookkeeping law (ordinarily six years) unless a longer period is mandated by transport or dispute resolution needs. Marketing records are stored until you withdraw consent or object. Technical logs roll off on a short fixed cycle unless needed to investigate security incidents.
4. Recipients and processors
We share data with hosting providers, logistics partners, payment service providers, and customer communication tools bound by written data processing agreements. A current list is available on request.
5. International transfers
If a processor is located outside the EU or EEA, we rely on Standard Contractual Clauses, adequacy decisions, or other GDPR-approved mechanisms and assess supplementary measures where needed.
6. Security measures
We apply TLS encryption for transmissions, role-based access restrictions, password policies for staff accounts, and logging of administrative events. No system is risk-free; we review controls regularly.
7. Your rights
You may request access, rectification, erasure (where applicable), restriction, portability (where technically feasible), and object to processing based on legitimate interests. You may withdraw consent without affecting prior lawful processing. Contact us via the addresses above. You may lodge a complaint with the Office of the Data Protection Ombudsman (Finland) or your local supervisory authority.
8. Children
Our shop targets adults. We do not knowingly collect data from minors without parental authority.
9. Advertising, food-supplement context, and geo-targeting
This website promotes food supplements destined mainly to consumers in Finland and the wider EU or EEA. Personal data used for analytics or marketing after you consent may support measurement of campaigns, but we do not build profiles from self-reported medical conditions collected through this shop.
Processors who operate ad measurement tools in the United States or other third countries are engaged only with GDPR transfer tools referenced in section 5. You may withdraw marketing consent without affecting essential order handling.
We share product category information with partners only to the extent needed to deliver ads that comply with platform requirements for dietary supplement advertisers, including truthful labelling on arrival pages.
10. Updates
Material changes will be posted on this page with a refreshed review date. Continued use after notice may be treated as acknowledgement where permitted by law.