Terms of Use
Trader: Cleansevralive, Asemakatu 39, 90100 Oulu, Finland.
These terms apply when you access this website and place orders for Torvo or other products. By continuing, you confirm you read them together with the Privacy Policy and Cookie Policy.
Last review: .
1. Product nature
Food supplements are not medicines. Labels follow EU regulatory formats. Packaging artwork may differ from photos when the manufacturer updates prints.
2. Orders and pricing
Prices include applicable VAT unless stated otherwise. We may refuse or cancel orders affected by obvious pricing errors, stock outages, or fraud indications.
3. Accounts and communications
You must provide accurate contact details. You are responsible for safeguarding login data if we enable accounts later.
4. Acceptable use
You may not scrape the site for competitive benchmarking without consent, reverse engineer checkout flows, or upload harmful payloads.
5. Intellectual property
Text, layout, and product names belong to us or our licensors. Limited personal copying for offline reference is allowed.
6. Liability limits
We are liable under mandatory Finnish and EU consumer law. Beyond those minima, our aggregate liability for foreseeable direct loss related to these terms is capped at the price of the affected order unless the law forbids such a cap.
7. Force majeure
Delays caused by events outside reasonable control (such as transport strikes or natural events) may extend delivery or performance timelines to the extent permitted by applicable law.
8. Governing law
Finnish law applies. Consumers may also rely on mandatory protections in their country of residence. Courts in Oulu have jurisdiction if no mandatory venue rule overrides.
9. Geographic scope and trader location
Cleansevralive trades from Asemakatu 39, 90100 Oulu, Finland, within the EU and EEA consumer protection framework. Product information, VAT treatment, and mandatory disclosures follow Finnish and harmonised EU rules for distance sales of goods, including food supplements.
10. Dietary supplements, truthful information, and third-party advertising
Goods sold here are food supplements regulated as such. They are not medicines and must not be presented as preventing, treating, or curing disease. Marketing text on pages we operate describes packaging, pricing, and ordering in plain language only. It does not state or imply specific effects or outcomes from consuming those products.
Where we or partners place advertisements on platforms (for example search or display networks in the EU), those placements are aligned with applicable policies for health-related products, including requirements for transparent destinations, accurate information about the product category, and clear distinction from medicinal claims. We do not use ad personalisation categories that depend on sensitive health data from this site.
Third-party platforms apply their own rules. If a platform policy conflicts with mandatory consumer or product safety law, the stricter or consumer-protective requirement applies locally.
11. Changes
We update the terms when processes or laws change. The review date above helps you see the latest consolidation.